#2: The Indicators of Quality in the Service Industry
What does quality really mean?
On today’s episode, we’re discussing:
- What does quality mean in the service industry?
- The power of five-star reviews.
- What “being on time” actually means.
- Finally. we’re answering the general question: “is faster always better?”
Get ready to dive into some data. I hope you enjoy listening as much as I enjoyed chatting with today’s guest Samantha Crowell Richard.
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Music: www.bensound.com & www.jamendo.com
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