There has been a significant shift away from simply selling products towards providing value-added services. Many brands aim to take advantage of this shift but have not because of 3 reasons:
- They are unsure how to find (and then manage) capable, independent service providers to do the work well.
- They fear they’ll be unable to control the customer experience – and that it won’t be worthy of their brand.
- They worry they won’t have access to critical data from the field that they need to run their business effectively.
Dispatch is the first software platform to help enterprises successfully unlock the potential of flexible and independent service provider networks.
We make it easy by centralizing all service interactions onto one platform to give modern enterprises real-time visibility across all field operations — helping them own every service experience, from lead to lifetime customer.
We’re a tech-savvy team with a culture built on curiosity, precision, and forward-thinking that ends up being the foundation of our product. Our passion is helping every employee grow both personally and professionally.
We value inclusion, equality, professional development, and a culture that empowers employees to experiment and move quickly. Are you ready to make a lasting impact?
Dispatch promotes an autonomous environment which is one of my favorite aspects of the company. I've been expected to perform the duties that my role requires while also being able and encouraged to explore other areas of interest.
A lot of software companies aren't that receptive to a new train of thought. It could be a technology, a business practice, or maybe a company tradition. Dispatch breaks that mold in the best way possible, they empower employees at any level to explore how we can improve the way we work. In my first few months, I started an annual spicy wing eating competition, it was great!
I love working in such a collaborative and positive environment. I have been able to learn so much and grow my career all while having fun doing so.
Dispatch is the best company I’ve worked for that presents opportunities to grow and learn. They sent me to Chicago for a marketing leadership program and it was the best experience I’ve had in my career so far.