There has been a significant shift away from simply selling products towards providing value-added services. Many brands aim to take advantage of this shift but have not because of 3 reasons:
- They are unsure how to find (and then manage) capable, independent service providers to do the work well.
- They fear they’ll be unable to control the customer experience – and that it won’t be worthy of their brand.
- They worry they won’t have access to critical data from the field that they need to run their business effectively.
Dispatch is the first software platform to help enterprises successfully unlock the potential of flexible and independent service provider networks.
We make it easy by centralizing all service interactions onto one platform to give modern enterprises real-time visibility across all field operations — helping them own every service experience, from lead to lifetime customer.
We’re a tech-savvy team with a culture built on curiosity, precision, and forward-thinking that ends up being the foundation of our product. Our passion is helping every employee grow both personally and professionally.
We value inclusion, equality, professional development, and a culture that empowers employees to experiment and move quickly. Are you ready to make a lasting impact?
My main career goal right now is to become a Go language expert. Dispatch sent me to GopherCon in San Diego: it was a fantastic experience, I learned a lot, and it was the best conference I’ve ever attended!
I love working in a laid back environment where I feel encouraged to think outside of the box and brainstorm new and innovative ways to make our brand stand out and accomplish our goals.
If you're really interested, I'm writing a book. It's called 'Somehow I Manage' and there's going to be a picture of me on the cover, shrugging, with my sleeves rolled up. As you can tell, we like to have fun.
Dispatch is the best company I’ve worked for that presents opportunities to grow and learn. They sent me to Chicago for a marketing leadership program and it was the best experience I’ve had in my career so far.