The Dispatch platform engages your franchisees to provide you with insight into location-level performance and tools to deliver a consistently positive service experience to your end customer.
Provide a consistent and trackable customer experience with real-time notifications and a branded customer web portal, no app required.
Actionable metrics help you analyze your overall and location-level performance by consolidating the operations of your franchises onto one platform.
Dispatch helped modernize our operations, particularly around customer interactions. Our franchises save hours a day not needing to follow up to determine appointment and job statuses, helping us to stay focused on taking care of our customers and using our field labor resources efficiently. We have fewer missed appointments, happier customers and better knowledge of what's happening in the field.
Provide your locations with best-in-class field service software, including a branded customer experience, location tracking, easy communication for your customers across many channels – email, chat, SMS and more.
We are more than just software. Our team of Certified Franchise Executives work with you to craft technical solutions that drive franchisee adoption and engagement.
The world’s largest service brands use Dispatch to manage over 60,000 jobs per day.