Dispatch for Franchises

Wow your customers.
Grow your business.

Dispatch is the only platform designed to help home service franchisors gain control over the customer experience — and turn your entire network into top performers.

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Our clients love life with Dispatch.

The Dispatch platform engages your franchisees to provide you with insight into location-level performance and tools to deliver a consistently positive service experience to your end customer.

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Enhance your
Customer Experience

Provide a consistent and trackable customer experience with real-time notifications and a branded customer web portal, no app required.

Improve
Location Performance

Actionable metrics help you analyze your overall and location-level performance performance by consolidating the operations of your franchises onto one platform.

Dispatch helped modernize our operations, particularly around customer interactions. Our franchises save hours a day not needing to follow up to determine appointment and job statuses, helping us to stay focused on taking care of our customers and using our field labor resources efficiently. We have fewer missed appointments, happier customers and better knowledge of what's happening in the field.

Dan Sage, CIO, Handyman Connection

Optimize your
Field Service Operations

Provide your locations with best-in-class field service software, including a branded customer experience, location tracking, easy communication for your customers across many channels – email, chat, SMS and more.

Engagement

We are more than just software. Our team of Certified Franchise Executives work with you to craft technical solutions that drive franchisee adoption and engagement.

We're built for this.

The world’s largest service brands use Dispatch to manage over 60,000 jobs per day.

Scheduling

65%
Dispatch helps reduce time to schedule by 65%.

Call Volume

35%
Our appointment reminders drastically reduce call volume.

Churn

50%
Dispatch can reduce customer churn by half.

NPS

20%
Drastically improve customer Net Promoter Score.

Ready to own every service experience from lead to lifetime customer?

Centralize all service interactions onto one platform and gain real-time visibility across all field operations.

Get a Demo