Our franchise clients love life with Dispatch.

The Dispatch platform engages your franchisees to provide you with insight into location-level performance and tools to deliver a consistently positive service experience to your end customer.

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Enhance
Customer Experience

Provide a consistent and trackable customer experience with real-time notifications and a branded customer web portal, no app required.

Improve
Location Performance

Actionable metrics help you analyze your overall and location-level performance by consolidating the operations of your franchises onto one platform.

Dispatch helped modernize our operations, particularly around customer interactions. Our franchises save hours a day not needing to follow up to determine appointment and job statuses, helping us to stay focused on taking care of our customers and using our field labor resources efficiently. We have fewer missed appointments, happier customers and better knowledge of what's happening in the field.

Dan Sage, CIO, Handyman Connection

Optimize
Field Service Operations

Provide your locations with best-in-class field service software, including a branded customer experience, location tracking, easy communication for your customers across many channels – email, chat, SMS and more.

Increase
Location Adoption

We are more than just software. Our team of Certified Franchise Executives work with you to craft technical solutions that drive franchisee adoption and engagement.

We're built for this.

The world’s largest service brands use Dispatch to manage over 60,000 jobs per day.

Scheduling

-65%
Dispatch helps reduce time to schedule by 65%.

Call Volume

-35%
Our appointment reminders drastically reduce call volume.

Churn Rate

-50%
Dispatch can reduce customer churn by half.

NPS

+20%
Drastically improve customer Net Promoter Score.