The Future of Direct Booking with Independent Contractors

The Future of Direct Booking with Independent Contractors In the rapidly evolving landscape of field service management, companies are increasingly turning to hybrid or fully independent service networks to meet consumer demands. Today, consumers expect seamless, real-time interactions and efficient service delivery.  However, this shift raises a critical question for businesses using independent contractors: Can […]

Manufacturing Total Experience: Happier Customers, Users, and Employees

In the ever-evolving world of manufacturing, adopting a holistic Total Experience (TX) is key. Dispatch’s cutting-edge software stands at the forefront of this revolution, offering a TX approach that combines customer, user, and employee experiences with multi-experience strategies. Dispatch’s software applies directly to the manufacturing industry’s efficiency, customer satisfaction, and network engagement. The right digital […]

Benefits of Last Mile CX Software 2023: 3 Key Reasons

Understanding the benefits of last mile CX software 2022 can save you time and money. Let’s say your home warranty brand is doing everything perfectly. Your communications with homeowners are clear and positive. Your reps answer calls and emails quickly and are extra-efficient when it comes to sending jobs to a vetted service provider. Sadly, […]