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Case Study – How Dispatch Helped KeyMe Differentiate with Customer Experience

By using Dispatch, KeyMe was able to implement a new home-service business model, ensure locksmith compliance, and significantly improve the end customer experience – all through an out-of-the-box solution requiring little effort from their team.

“Our customers care about three things – urgency, up front pricing, and a flawless experience with our locksmiths. Dispatch enables us to deliver on all three.”

With Dispatch, KeyMe was able to improve customer NPS by 5x and locksmith NPS by 2x.

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