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Case Study – How Dispatch Helped KeyMe Differentiate with Customer Experience

By using Dispatch, KeyMe was able to implement a new home-service business model, ensure locksmith compliance, and significantly improve the end customer experience – all through an out-of-the-box solution requiring little effort from their team.

“Our customers care about three things – urgency, up front pricing, and a flawless experience with our locksmiths. Dispatch enables us to deliver on all three.”

With Dispatch, KeyMe was able to improve customer NPS by 5x and locksmith NPS by 2x.

Download our case study today to see how we did it.


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