By using Dispatch, Landmark Home Warranty was able to increase customer satisfaction ratings and enhance communication between contractors and customers to improve their net promoter score.
“Dispatch instantly allowed us to enhance our service to homeowners by improving communication between contractors and customers, and the business’ overall speed of service of projects.”
With Dispatch, Landmark Home Warranty was able to:
- Reduce call volumes
- Reduce job cycle time
- Increase NPS and 5 star ratings from customers
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