How to Achieve Field Service Excellence with Your 3rd-Party Network

According to the Aberdeen Group report, Field Service 2016, about 20% of all service technicians dispatched by home service companies are 3rd party contractors (independent contractors/1099 workers). These 3rd-party contractors provide service companies with workforce flexibility, expanded geographical reach, and enhanced technical expertise. In fact, the Aberdeen Group notes that the “best-in-class” field service companies […]