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HOW IT WORKS
We help service enterprises orchestrate every aspect of their service operations, providing real-time visibility, automation, and intelligent coordination across their entire service network. By streamlining workflows and enhancing field service efficiency, Dispatch ensures seamless, connected, and customer-driven service experiences at every touchpoint.
Dispatch is the leading Service Orchestration Platform, empowering enterprises to manage, scale, and optimize their service provider networks with data-driven insights and automation. By eliminating operational silos and improving field service efficiency, Dispatch enables brands to deliver seamless service experiences, reduce downtime, and enhance customer satisfaction.
HOW IT WORKS
It has never been this easy to gain real-time visibility into every aspect of your service operations.
Onboard: Curate and onboard your service provider network.
Match: Find the best service provider for your jobs based on availability, skills, location, and rating.
Explore: Understand aggregate-level performance across your network.
Manage: Dive into the details to view individual job and service-provider data in one front-end.
Recruit: Create a robust and efficient service provider network tailored to your needs.
As the industry experts in leveraging independent service providers, we help you centralize all service interactions onto one platform to give modern enterprises real-time visibility across all field operations — helping you own every service experience, from lead to lifetime customer.
VISUALIZE & CONTROL
Engage: Flexible framework, tools, and best practices for engaging your entire network.
Work: Powerful mobile and desktop toolset for delivering service to your customers.
Boost: Promote positive service experiences to your most important review sites.
Dispatch gives your service providers the tools to deliver every customer the best possible experience.
OPTIMIZE & IMPROVE
Provide a consistent and trackable customer experience with real-time notifications, branded customer web portals, and customer ratings and reviews.
Book: Easy, branded front end for booking and scheduling jobs.
Experience: A world-class experience for your customers, with on-my-way notifications, live map tracking, and service provider info.
Communicate: Omni-channel messaging framework that connects every party in the service experience.
Yes! Dispatch can provide a branded booking experience that reduces your time to schedule by 40%.
Dispatch provides easy communication for you and your customers across many channels – email, chat, SMS and more.
We make it easy by centralizing all service interactions onto one platform to give modern enterprises real-time visibility across all field operations — helping them own every service experience.
Centralize your entire field service network onto one comprehensive platform, providing you with unparalleled real-time visibility. Say goodbye to scattered data and hello to a unified, transparent view of your operations.
Gain full control over your service operations with our world-class customer experience tools.
Unlock actionable insights into your service network with powerful analytics.
The Dispatch platform has been used in over 1/3 of homes in America. Join the revolution and modernize your service business.
Centralize all service interactions onto one platform and gain real-time visibility across all field operations.
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