We are in the midst of a labor shortage across industries, but field services have perhaps been the hardest hit. As demand for work on homes and businesses skyrockets, it has become more difficult for field service brands to satisfy job request volume.
But as demand increases, access to experienced and skilled field service technicians continues to fall. NPR studied this phenomenon in 2022, finding that the application rate for young people seeking technical jobs dropped by 49% since 2022.
Savvy brands are more frequently looking to independent contractors to accommodate their customers and continue driving service revenue. According to Deloitte, 86% of field service brands surveyed say that they outsource at least some of their field service work to third-party service providers since the COVID-19 pandemic, and that number is expected to increase.
Read our white paper to gain valuable insights into navigating the field service labor shortage and building a flexible network of independent contractors.
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