Scaling Service: Why Enterprise Contractor Management Needs Service Orchestration
Managing third-party contractors introduces significant challenges—especially as businesses scale. Coordinating multiple providers across job sites and systems often leads to inefficiencies and puts the customer experience at risk. Without visibility into your contractors, poor service can go unnoticed until it’s too late. In fact, over 50% of consumers will switch to a competitor after just […]
The Evolution of Dispatch: From Fixing Service Management Gaps to Pioneering Service Orchestration
The Broken System – Why We Built Dispatch Home & Property, Construction, and Manufacturing industries have long struggled with inefficiencies in managing service providers. Dispatch was originally designed to bridge this gap—helping businesses streamline how they connect with, manage, and optimize their external service providers. But as we grew alongside our customers, it became clear […]
What the 2025 Independent Contractor Rules Mean for Your Business
In 2025, businesses across the U.S. are navigating significant shifts in labor laws, including updates to independent contractor classifications and potential changes to overtime rules under the Fair Labor Standards Act (FLSA). For industries like manufacturing, oil & gas, home and property services, and energy and utilities, staying compliant isn’t just a legal necessity—it’s critical […]
Streamlining Service Providers with Dispatch: 2024 Year in Review
What’s this article about?: In this 2024 year-in-review, discover how Dispatch transformed service provider management through key innovations like Dispatch Recruit, enhanced scheduling tools, and route optimization. Learn how leading companies reduced service call volume by 20% and improved scheduling efficiency by 21%, and explore how these advancements are streamlining service provider networks across property […]
Contractor Scorecard: Track Key Metrics for Better Contractor Management
Managing independent contractors at scale presents numerous challenges. From tracking contractor response times to maintaining service quality across a diverse workforce, network visibility is essential. A Contractor Scorecard helps you monitor, manage, and improve contractor performance by tracking key metrics and ensuring consistent service delivery. Common Contractor Management Challenges Operations working with independent contractors often […]
Empowering Service Providers: Better Field Service Management Software for Manufacturers
Field service management (FSM) software strengthens partnerships between manufacturers and service providers by making collaboration easier and more transparent. The right software ensures both sides work smoothly, with clear communication and consistent quality on every job. Article Highlights: Understanding Field Service Management and Its Role in Strengthening Partnerships Effective FSM software fosters collaboration by providing […]
SFR and BTR Markets: Navigating the Boom
Two trends are unmistakably reshaping real estate investment and living preferences: Single-Family Rental (SFR) homes and Build-to-Rent (BTR). As the Dispatch brand remains at the forefront of innovation in this dynamic market, we offer a distinctive viewpoint to these expanding industries, merging our industry expertise with our technological advantage. The SFR Market Today: A Fresh […]
Unlocking Consistency: Navigating Independent Contractors and Dedicated Employees
In today’s dynamic business landscape, companies often grapple with the decision of workforce models. The classic conundrum of dedicated employees versus independent contractors presents its own set of pros and cons. As industries face a labor shortage and strive for efficient service delivery, the synergy of Dispatch and Youreka emerges as a transformative solution. The […]
Dispatch Welcomes Seema Kumar as New Board Member to Accelerate Growth Strategy
