Streamlining Service Providers with Dispatch: 2024 Year in Review
What’s this article about?: In this 2024 year-in-review, discover how Dispatch transformed service provider management through key innovations like Dispatch Recruit, enhanced scheduling tools, and route optimization. Learn how leading companies reduced service call volume by 20% and improved scheduling efficiency by 21%, and explore how these advancements are streamlining service provider networks across property […]
Dispatch Unveils Recruit: Revolutionizing Contractor Network Recruiting and Management
News provided by Dispatch Oct 24, 2024, 09:07 ET
Contractor Scorecard: Track Key Metrics for Better Contractor Management
Managing independent contractors at scale presents numerous challenges. From tracking contractor response times to maintaining service quality across a diverse workforce, network visibility is essential. A Contractor Scorecard helps you monitor, manage, and improve contractor performance by tracking key metrics and ensuring consistent service delivery. Common Contractor Management Challenges Operations working with independent contractors often […]
Unlocking Potential: The Transformative Benefits of Optimized Contractor Networks
We explored the growing challenges enterprises face in recruiting and managing networks of independent contractors in our previous post. We delved into the complexities of a fragmented labor market, the difficulties in sourcing and retaining skilled contractors, and the hurdles of efficient onboarding. These challenges, as we discovered, are not just operational headaches—they represent a […]
The Growing Challenge of Recruiting and Onboarding Contract Workers in Diverse Enterprise Operations
In the modern economy, enterprises across various sectors—including home services, logistics, retail, and more—are increasingly dependent on a distributed network of independent contractors to meet their operational demands. This reliance on contract workers is driven by the need for flexibility, cost efficiency, and the ability to scale operations quickly. However, as this model grows in […]
Unlocking Success: The Power of Total Experience in Transforming Customer, User, and Employee Engagement
What is Total Experience? Total Experience is a business concept that suggests that companies can benefit from taking a holistic view of Customer Experience, User Experience, Employee Experience, and Multiexperience instead of focusing on each area independently. Customer Experience: Customer experience (CX) refers to the overall perception and interaction that a customer has with a […]
Check Out The Latest Dispatch Product Updates
Dispatch has a couple of exciting product updates. We’ve added functionality to make managing jobs easier. Searchable Jobs The job search feature has been moved to the jobs page in Dispatch for more convenient access. You can search jobs by customer name, address, technician, status, or job source. The improved User Interface allows customers to […]
Manage Your Leads With Dispatch
Great news—you can now manage your leads in Dispatch! Before your jobs become jobs, they’re leads. When you create a job in Dispatch, you need relevant customer data such as address, type of services they’re receiving, etc. That information is likely already available to you. But what about people who engage with your organization who […]
Dispatch Welcomes Seema Kumar as New Board Member to Accelerate Growth Strategy
How To Prepare for Digital Transformation in Your Organization
What is digital transformation? Digital transformation is more than just the latest catchy business buzzword. Digital and AI transformation refers to the ongoing development of an organization’s technological capabilities, enabling it to consistently enhance customer experiences, reduce operational expenses, and maintain a competitive edge. To put it plainly, organizations are putting down the paper and […]
