Why You Can’t Reduce Labor Costs (And What to Do About It)
I’ve been spending a lot of time talking to field service leaders this year, from warranty, property management, manufacturing, you name it. Wage growth might be making headlines but that’s not what field leaders are most worried about. What I keep hearing is: “We’re paying more, sure. But the real issue is that we’re still […]
How to Scale Contractor Networks Without Rebuilding Your Tech Stack
Why pressure on coverage, cost, and complexity is forcing industrial field ops teams to rethink how they scale. It’s Not Just You. Field Service Is Under Pressure. If field operations feel like they’ve become harder to manage over the last few years, you’re not imagining it. Work is up, but people aren’t. The contractor you […]
Offline Field Forms That Don’t Fail: How to Capture Job Data Anywhere, Even Without Signal
Work doesn’t stop when the signal drops. Learn how offline field service forms help teams collect job data, avoid rework, and capture revenue—anywhere. What Happens When Field Techs Lose Signal at the Job Site? The tech is 90 minutes outside of town, crawling under a home to repair a sump pump. No cell service. No […]
The Future of B2B SaaS Pricing: Why Consumption-Based Models Are Disrupting Traditional Software Licensing
As Chief Revenue Officer at Dispatch, I’ve been watching with interest as a significant shift occurs in B2B SaaS pricing. The industry is buzzing about consumption-based pricing models, and for good reason. This approach is fundamentally disrupting how enterprise software is sold and challenging the traditional per-seat licensing model that has dominated B2B SaaS for […]
Streamlining Service Providers with Dispatch: 2024 Year in Review
What’s this article about?: In this 2024 year-in-review, discover how Dispatch transformed service provider management through key innovations like Dispatch Recruit, enhanced scheduling tools, and route optimization. Learn how leading companies reduced service call volume by 20% and improved scheduling efficiency by 21%, and explore how these advancements are streamlining service provider networks across property […]
Contractor Scorecard: Track Key Metrics for Better Contractor Management
Managing independent contractors at scale presents numerous challenges. From tracking contractor response times to maintaining service quality across a diverse workforce, network visibility is essential. A Contractor Scorecard helps you monitor, manage, and improve contractor performance by tracking key metrics and ensuring consistent service delivery. Common Contractor Management Challenges Operations working with independent contractors often […]
Building the Future: Why Traditional Approaches Fall Short in Contractor Network Management
In our previous discussions, we explored the challenges enterprises face in managing contractor networks and the benefits of optimizing these networks. Today, we’ll examine why traditional approaches often fall short and introduce a paradigm shift that could revolutionize contractor network management, particularly in industries relying heavily on field services and distributed workforces. The Limitations of […]
Unlocking Potential: The Transformative Benefits of Optimized Contractor Networks
We explored the growing challenges enterprises face in recruiting and managing networks of independent contractors in our previous post. We delved into the complexities of a fragmented labor market, the difficulties in sourcing and retaining skilled contractors, and the hurdles of efficient onboarding. These challenges, as we discovered, are not just operational headaches—they represent a […]
The Growing Challenge of Recruiting and Onboarding Contract Workers in Diverse Enterprise Operations
In the modern economy, enterprises across various sectors—including home services, logistics, retail, and more—are increasingly dependent on a distributed network of independent contractors to meet their operational demands. This reliance on contract workers is driven by the need for flexibility, cost efficiency, and the ability to scale operations quickly. However, as this model grows in […]
SFR and BTR Markets: Navigating the Boom
Two trends are unmistakably reshaping real estate investment and living preferences: Single-Family Rental (SFR) homes and Build-to-Rent (BTR). As the Dispatch brand remains at the forefront of innovation in this dynamic market, we offer a distinctive viewpoint to these expanding industries, merging our industry expertise with our technological advantage. The SFR Market Today: A Fresh […]
