The Most In-Demand Skilled Job Examples in 2026
The skilled labor shortage is no longer a future concern. It is already impacting how field service businesses operate every day. Teams are stretched thin, service requests are piling up, and many organizations are struggling to keep up. At a high level, the most in-demand skilled job examples in 2026 include electricians, HVAC technicians, plumbers, […]
Why Is There a Labor Shortage in Manufacturing?
Manufacturers across the U.S. are facing a growing challenge: finding the skilled workers needed to keep operations running efficiently. The labor shortage in manufacturing is no longer a temporary hiring difficulty. It has become a structural issue affecting production capacity, service delivery, and long term growth. For many organizations, the problem is not just about […]
How Enterprise Service Brands Can Respond to the Skilled Labor Shortage
The skilled labor shortage is no longer a temporary disruption. It is a structural workforce shift that is redefining how field service organizations operate. By 2029, nearly 15 million Americans will have retired since 2024. Replacing that experience will take years. In the meantime, enterprise service brands face a growing gap between labor capacity and […]
2025 Year in Review: Defining the Future of Service Orchestration
In 2025, the complexity of field service operations accelerated. And for the brands we work with, success wasn’t just about completing more jobs. It was about orchestrating service across an evolving workforce, rising customer expectations, and increasingly distributed teams. This was the year Service Orchestration moved from strategy to system. And at Dispatch, we helped […]
The Next Frontier in Field Operations: Why Real-Time Field Data (Not AI Alone) Will Redefine Field Service
The Next Frontier in Field Operations: Why Real-Time Field Data (Not AI Alone) Will Redefine Field Service Walk any multifamily property, manufacturing plant, or regional service area today and a strange contradiction appears: organizations racing to adopt AI, automation, and predictive analytics… while still relying on email attachments, PDFs, spreadsheets, and outdated forms to capture […]
You Use 1099 Contractors. Here’s How to Find and Manage Them Better.
Nearly Everyone Uses 1099s. That’s Not the Problem… I recently attended an IMN SFR event where managing 1099 contractors was on everyone’s mind. During one presentation, the speaker asked a fairly simple question: “How many of you use W2 technicians?” Five hands went up. Maybe six. Then they asked, “What about 1099 contractors?” The rest […]
Why You Can’t Reduce Labor Costs (And What to Do About It)
I’ve been spending a lot of time talking to field service leaders this year, from warranty, property management, manufacturing, you name it. Wage growth might be making headlines but that’s not what field leaders are most worried about. What I keep hearing is: “We’re paying more, sure. But the real issue is that we’re still […]
How to Scale Contractor Networks Without Rebuilding Your Tech Stack
Why pressure on coverage, cost, and complexity is forcing industrial field ops teams to rethink how they scale. It’s Not Just You. Field Service Is Under Pressure. If field operations feel like they’ve become harder to manage over the last few years, you’re not imagining it. Work is up, but people aren’t. The contractor you […]
Offline Field Forms That Don’t Fail: How to Capture Job Data Anywhere, Even Without Signal
Work doesn’t stop when the signal drops. Learn how offline field service forms help teams collect job data, avoid rework, and capture revenue—anywhere. What Happens When Field Techs Lose Signal at the Job Site? The tech is 90 minutes outside of town, crawling under a home to repair a sump pump. No cell service. No […]
The Future of B2B SaaS Pricing: Why Consumption-Based Models Are Disrupting Traditional Software Licensing
As Chief Revenue Officer at Dispatch, I’ve been watching with interest as a significant shift occurs in B2B SaaS pricing. The industry is buzzing about consumption-based pricing models, and for good reason. This approach is fundamentally disrupting how enterprise software is sold and challenging the traditional per-seat licensing model that has dominated B2B SaaS for […]
