Ace Handyman Services & Dispatch Case Study

By using Dispatch, Ace Handyman Services was able to improve location performance and use customer experience as a differentiator.  “We’re scaling very fast. We are sometimes adding multiple offices per week, and Dispatch has kept pace with that seamlessly. Dispatch has enabled us to grow, and our growth has been significant.” With Dispatch, Ace Handyman […]

The Maids & Dispatch Case Study

By using Dispatch, The Maids was able to engage franchise owners and optimize service operations. “We were able to go from a heavy paper operating process to a no paper process during the day. I believe Dispatch users would say it has absolutely contributed to improved labor efficiency.” “Dispatch has been one of the best […]

Landmark Home Warranty & Dispatch Case Study

By using Dispatch, Landmark Home Warranty was able to increase customer satisfaction ratings and enhance communication between contractors and customers to improve their net promoter score.  “Dispatch instantly allowed us to enhance our service to homeowners by improving communication between contractors and customers, and the business’ overall speed of service of projects.” With Dispatch, Landmark Home Warranty was able […]

Big Ass Fans & Dispatch Case Study

By using Dispatch, Big Ass Fans was able to cut operational time and cost throughout every step of the service experience and gain 100% contractor adoption in less than three months.  “The Dispatch team handled so much of the integration and was so responsive and easy to work with. The burden on our own team […]

Flo by Moen & Dispatch Case Study

By using Dispatch, Flo was able to engage their contractors, optimize their service operations, open up transparent messaging across all parties in the service experience, and provide loyalty-inspiring experiences to their customers. “We needed to be able to connect the homeowner to the contractor and to have visibility into the job. We needed to be […]

Case Study – How Dispatch Helped KeyMe Differentiate with Customer Experience

By using Dispatch, KeyMe was able to implement a new home-service business model, ensure locksmith compliance, and significantly improve the end customer experience – all through an out-of-the-box solution requiring little effort from their team. “Our customers care about three things – urgency, up front pricing, and a flawless experience with our locksmiths. Dispatch enables […]

Dispatch and Bloomin’ Blinds

Dispatch and Bloomin’ Blinds  How Bloomin’ Blinds partners with Dispatch to conquer “Big, Hairy, Audacious” Goals “ We would like to be the new, modern version of window coverings—not only in our business model, but in our technology and how we handle ourselves and our customers. Having Dispatch is helping us make progress toward our […]

Customer Spotlight: Southern Comfort HVAC

Businesses who use Dispatch can easily stay in touch with one another, automatically update everyone’s schedule, clearly advise the technician about any changes, and effortlessly staying in touch with the warranty company. Here is how Dispatch has been a “game-changer” in helping Southern Comfort HVAC to improve customer service and grow their business.