3 Reasons You Will Fall In Love With Full Service Operations Visibility, Powered by Dispatch
Helping your pros become a fan of your brand Don’t hesitate and start now by requesting a demo here: Request a Demo Your pro network is your blessing and your curse. First, you need to find the right ones. Then, you need to keep them. Seems simple enough, but with your competitors trying to do […]
Ace Handyman Services & Dispatch Case Study
By using Dispatch, Ace Handyman Services was able to improve location performance and use customer experience as a differentiator. “We’re scaling very fast. We are sometimes adding multiple offices per week, and Dispatch has kept pace with that seamlessly. Dispatch has enabled us to grow, and our growth has been significant.” With Dispatch, Ace Handyman […]
The Maids & Dispatch Case Study
By using Dispatch, The Maids was able to engage franchise owners and optimize service operations. “We were able to go from a heavy paper operating process to a no paper process during the day. I believe Dispatch users would say it has absolutely contributed to improved labor efficiency.” “Dispatch has been one of the best […]
Plea to service providers
This explains my plea to service providers. The other day I noticed a wet spot in my closet. My fiance and I live in a tiny apartment (or glorified shoebox depending on how you see it) in the North End of Boston. Over the past 4-years, we have had our fair share of issues with […]
Attracting New Talent While Building Independent Service Provider Loyalty
Choosing the right field service management (FSM) tool is a significant investment in time and resources. Bringing on new solutions is always a challenge as your third- party network has no obligation or incentive to use them, meaning the ROI of your new tool could diminish. If you’re one of the many home services brands […]
4 Ways to Earn and Build Real Customer Loyalty in 2022
Do you have a customer loyalty process in place to build customer loyalty 2022? If not, it could be costing you. Research commissioned by American Express says that 33% of consumers consider switching brands after just one instance of poor customer service. To boost customer loyalty, it makes sense to start at the end: Customers […]
Best Customer Experience Tips in 2022
If there is one thing that Amazon.com is about, it’s its obsessive attention to customer experience. Investors should be investing in a company that is obsessing over customer experience. In the long-term, there is never any misalignment between customer interest and shareholder interest. Jeff Bezos, CEO Amazon. July 13, 1999 Today’s consumer has access to […]
Dispatch and Bloomin’ Blinds
Dispatch and Bloomin’ Blinds How Bloomin’ Blinds partners with Dispatch to conquer “Big, Hairy, Audacious” Goals “ We would like to be the new, modern version of window coverings—not only in our business model, but in our technology and how we handle ourselves and our customers. Having Dispatch is helping us make progress toward our […]
Webinar in 3: 6 Ways to Keep Service Providers and Customers Safe During COVID-19
What you’ll learn in 3-minutes We’re reviewing different protocols that will keep your service providers and customers safe while in the field. Service Provider Safety: If you can, work remotely Being isolated away from your team and working out of the comfort of your home is the first step in remaining safe. If you can’t work […]
Times are Tough – Here’s How Dispatch Can Help
We are all experiencing the challenges of the COVID-19 outbreak. Perhaps it’s adjusting to more remote work and communication, or difficulties in keeping your services front of mind with customers. People are staying in and spending less money throughout the nation, and business, as usual, is looking more unusual by the day. You rely on […]
