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The New Way to Win Loyalty for HVAC Manufacturers

Image of service provider fixing a light bulb to win loyalty

Winning lifetime customers starts and ends with your dealer network. Read more on how to win loyalty with HVAC manufacturers. The HVAC industry is growing quickly, with HVAC projected to register a compound annual growth rate of 6.1%  from 2020 to 2027. The ability to not only grow your base but to also maintain the […]

Dispatch Digest – Introducing Service Provider Profiles

Understanding the performance of your independent service providers, dealers, or franchise locations is one of the most critical and challenging parts of running your service business. Working with Dispatch gives you access to job and provider data that can help you tailor your network and ultimately improve customer satisfaction through better service experiences delivered by […]

Dispatch Named One of Boston’s Best Places to Work

  Big news! We have been named to Built in Boston’s Best Small Places to Work and Best Perks & Benefits lists! The Dispatch team strives every day to deliver a platform that helps home service brands gain visibility into service provider performance and take control of their customer experience. Our tight-knit team continues to […]

Vista Equity Partners

Vista Equity Partners, Dispatch Investor Vista Equity Partners (Vista) became an investor in Dispatch in September 2018 after being introduced to the company by another Dispatch investor, GrandBanks Capital. Vista is a leading global investment firm that is exclusively focused on enterprise software, data and technology-enabled businesses. This investment was made out of Vista’s Endeavor […]

Dispatch Digest – October 2020

White Paper - Service provider and customer loyalty

Delivering excellent service is complex. Customer expectations are higher than ever, and working with independent pros can be challenging. Being able to openly communicate across every party in the service experience can help save operational time and cost, and goes a long way towards giving an excellent service experience for your customers.  Through the Dispatch […]