Dispatch Digest – Dispatch Payments – Streamlining Payment Processing in the Field
Introducing Dispatch Payments! Dispatch Payments – streamlining the way your service providers accept payments in the field. Designed to be easy to use and competitively priced, your service providers can take payments from anywhere by utilizing the Dispatch Work field service management software on-site with the mobile app, or in-office through the desktop. Provide your […]
Ace Handyman Services & Dispatch Case Study
By using Dispatch, Ace Handyman Services was able to improve location performance and use customer experience as a differentiator. “We’re scaling very fast. We are sometimes adding multiple offices per week, and Dispatch has kept pace with that seamlessly. Dispatch has enabled us to grow, and our growth has been significant.” With Dispatch, Ace Handyman […]
Adoption & Implementation: An Interview with Dispatch’s Engagement Team
The biggest part of any software purchasing process is the implementation and for companies that use third-party contractors getting them to adopt your software is critical. While software adoption may be glossed over by other software companies, at Dispatch we have a dedicated engagement team solely focused on making sure your network of providers has […]
The Beauty and Danger of Implementing New Field Service Software
The time has come to evaluate your field service tech stack, but can you evolve your operations without disrupting your independent pros and end-customers? Why Is Implementation important? When a company invests in new software they’re taking a big risk. Implementing new software can take a lot of time and money and software vendors often […]
What Is Field Service Management Software?
What is Field Service Management Software? As the name implies, field service management software is software intended to help manage the operations of field services. Field service management software typically helps to manage the scheduling, dispatching, and communicating of field service professionals to help improve operational efficiency. Consider this example: You call your home warranty […]
The Maids & Dispatch Case Study
By using Dispatch, The Maids was able to engage franchise owners and optimize service operations. “We were able to go from a heavy paper operating process to a no paper process during the day. I believe Dispatch users would say it has absolutely contributed to improved labor efficiency.” “Dispatch has been one of the best […]
Landmark Home Warranty & Dispatch Case Study
By using Dispatch, Landmark Home Warranty was able to increase customer satisfaction ratings and enhance communication between contractors and customers to improve their net promoter score. “Dispatch instantly allowed us to enhance our service to homeowners by improving communication between contractors and customers, and the business’ overall speed of service of projects.” With Dispatch, Landmark Home Warranty was able […]
Dispatch Digest – Meet Bill – Enterprise Billing and Invoicing
Introducing Bill! Meet Bill – our newest enterprise module, helping brands reduce the friction of billing and invoicing their independent service providers. One of the critical operational challenges faced by our enterprise customers is creating a consistent and repeatable invoicing process across their service provider network. Now, in Dispatch, you can create a transparent list […]
Big Ass Fans & Dispatch Case Study
By using Dispatch, Big Ass Fans was able to cut operational time and cost throughout every step of the service experience and gain 100% contractor adoption in less than three months. “The Dispatch team handled so much of the integration and was so responsive and easy to work with. The burden on our own team […]
Mobile Work, Evolved – Dispatch Acquires Youreka
Exciting Announcement! Dispatch was founded on the promise of enabling enterprise brands to do more with their independent service providers or franchise locations – more visibility, more control, and a better end customer experience. Through a laser-focus on this goal, we have evolved our product to better address our customer’s challenges with industry-leading features and […]
