Dispatch Named One of Boston’s Best Places to Work
Big news! We have been named to Built in Boston’s Best Small Places to Work and Best Perks & Benefits lists! The Dispatch team strives every day to deliver a platform that helps home service brands gain visibility into service provider performance and take control of their customer experience. Our tight-knit team continues to […]
Vista Equity Partners
Vista Equity Partners, Dispatch Investor Vista Equity Partners (Vista) became an investor in Dispatch in September 2018 after being introduced to the company by another Dispatch investor, GrandBanks Capital. Vista is a leading global investment firm that is exclusively focused on enterprise software, data and technology-enabled businesses. This investment was made out of Vista’s Endeavor […]
Dispatch Digest – October 2020
Delivering excellent service is complex. Customer expectations are higher than ever, and working with independent pros can be challenging. Being able to openly communicate across every party in the service experience can help save operational time and cost, and goes a long way towards giving an excellent service experience for your customers. Through the Dispatch […]
Dispatch Digest #4
Welcome to the Dispatch Digest! Take a look at some of the great new features we are highlighting this month: Appointment Types Some jobs are complex, and require different types of experts to visit a home over the course of several appointments. During these jobs, it’s important to stay organized and make sure everyone knows […]
Dispatch Digest #3
Mobile Stability We are happy to announce some significant improvements to the performance of our service provider-facing mobile apps. We looked at your feedback and performed rigorous performance testing to identify opportunities to make our app faster and more reliable. Here are some ways we improved our app: Faster load times and significantly fewer crashes […]
Dispatch Digest #2
Welcome to the Dispatch Product Highlight page! Each month, we pick three current or near-term Dispatch platform features and go into a bit of detail about how they can help your business. If you want to learn more about any of these features, please contact your account manager or support@dispatch.me SLA Tracker Dispatch offers […]
Why I Joined Dispatch
Sometimes in life, things just align perfectly – and if there’s one thing I’ve learned, it’s that when you sense things like this are happening, it’s critical to trust your gut and make a move. For the past 25-years, I’ve worked on the bleeding edge of technology. I managed a SaaS application before “SaaS” was […]
Dispatch Names Patrick Burns CEO
Founder Avi Goldberg transitions to new role as
Chief Strategy Officer
BOSTON, February 27, 2020 – Dispatch, a field service software leader and customer experience pioneer, announced today that Patrick Burns has joined the company as its new President and CEO. Burns will focus on accelerating Dispatch’s growth and revolutionizing the home services market to enable customers to unlock the full potential of flexible, independent service […]
Dispatch Digest #1
Welcome to the Dispatch Product Highlight page! Each month, we pick three current or near-term Dispatch platform features and go into a bit of detail about how they can help your business. If you want to learn more about any of these features, please contact your account manager or support@dispatch.me November 2019 Updated Schedule […]
Dispatch — Leading Services Platform For Enterprises — Ranked In Top 10% Of Fastest-Growing Companies In America
Dispatch, the leading services platform for enterprises to manage decentralized networks of service providers, was just ranked #420 in INC. MAGAZINE’s 5000 list, the popular annual showcase (released last week) of America’s fastest-growing private companies. Microsoft, Dell, Domino’s Pizza, Pandora, Timberland, LinkedIn, Yelp, Zillow, and many other well-known names gained their first national exposure as honorees on […]
