It’s 10pm, do you know where your leads are?
The world of sales is data-driven and the question of how to track leads become more popular. Modern sales rep has access to data that helps them sell more efficiently than ever. However, without attribution and conversion data, you’ll only get so far. Dispatch Lead Conversion Reporting helps you and your distributors close more leads […]
How Are Your 3rd-Party Contractors Doing? Here’s How to Find Out
Are your third-party service providers doing work that upholds your home services brand? Are they showing up on time to customer calls? Fixing the problem on the first visit? How do homeowners feel about your service providers’ scheduling, invoicing, and overall customer service? Without visibility into the day-to-day operations of your third-party service providers, you […]
Smart Home Trends are Key to Modernizing Home Services
Here at Dispatch, we were thrilled to recently be recognized by Inc. 5000 as being in the top 10% of the fastest-growing companies in America. There are a lot of reasons behind this growth — including some of the best talent in the country. But we also believe we are at the forefront of a […]
Webinar in 3: How Dispatch Centralizes a Disparate Franchise Network
Most service franchises at one point face the same challenge – they lack the ability to quickly measure the performance of their locations and service providers. It’s not because they don’t know how to, rather they don’t have the tools in place to successfully centralize their disparate network of franchisees so. In this Dispatch Webinar […]
Afraid to Go Mobile? 5 Franchises That Are Winning Big with Mobile Apps
A homeowner summons a ride into the city with just a couple clicks, orders her groceries on the way, and has coolers full of fresh food waiting at the door when she’s dropped off at home again. That night, she orders a pizza from a popular franchise and watches with anticipation on her phone as […]
Could the Future Schedule of Home Service be: “Alexa, Fix My Fridge?”
Imagine this — you’re sitting at home watching TV and you hear a weird noise coming from your kitchen. You open the fridge to investigate. To your dismay, the fan stopped, the light won’t turn on, and the pork tenderloin that you just bought is in jeopardy. You have no idea why your refrigerator just […]
Better Compliance and Unbeatable Customer Experience: Dispatch for Franchises
As a franchise grows, it becomes increasingly more difficult — and vital — to craft, maintain, and ensure consistent, repeatable customer experiences. There is a great scene in “The Founder” that depicts the importance of franchisee compliance. Ray Kroc visits various locations across the country, only to find that some are dirty, some are selling […]
Dispatch Product Update: New Schedule Page with Tech Tracking
Hey! I’m Ben Barr, and I recently took over product marketing here at Dispatch. As we release new products and features, I’ll be pulling back the curtain and sharing a little bit about the motivation behind the improvements we make to our platform. Dispatch relies heavily on feedback from our customers to help shape the […]
Home Service Revolution: How Technology Enables Maximum Output From Service Pros
Analysts agree that more enterprises are relying on third-party contractors to complete work on their behalf. It’s a trend that isn’t going away. The challenge is that 3rd-party service pros can’t be managed directly, aren’t typically set to a regular schedule, and are sometimes seen as a temporary resource to fill service gaps around dedicated […]
Starting Off 2019 – A Review of Recent Product Updates
Our Product Release Notes provides a regular update on our suite of tools highlighting improvements we’ve made that we believe you may find of value. Our customer experience team made some rather important improvements. Your customers are the bread and butter behind your business. We recognize how important customer satisfaction is but perhaps equally important…their […]
